Careers at FixOne

Build Your Career with FixOne

We're always looking for motivated people to join our growing team. Whether you're an experienced tradesperson, a sales professional, a customer service specialist, or just starting your career, there may be an opportunity for you at FixOne.

Hands-on experience. Training. Team support. Opportunities to grow.

Real, practical work
A supportive environment
Opportunities to grow
Red Seal Certified Technicians
Police Verified Technicians
WSIB Insured & Certified
Satisfaction Guaranteed
Why work with us

Why Work With FixOne?

Hands-On Experience

Get real-world experience working on projects and supporting customers across Ontario.

Training & Development

Learn through hands-on training, mentoring, and practical experience. We support employees who want to develop new skills and take on greater responsibilities.

A Supportive Team

Work alongside experienced team members who are ready to help you learn, improve, and succeed.

Career Growth

Start in an entry-level role and build your skills toward greater responsibility in the field, office, sales, operations, or management.

Safety & Workplace Support

We prioritize safe work practices and provide the training and support employees need to perform their roles effectively.

Real Opportunities

From skilled trades and field service to sales, marketing, customer service, and administration, our opportunities go beyond one type of career.

Career directions

What Kind of People Are We Looking For?

Our opportunities go beyond one type of career. These are the areas where our team keeps growing.

Field & Skilled Trades

Garage door technicians, locksmiths, installers, repair technicians and other field-service roles.

Sales & Customer Service

Sales representatives, customer service specialists, appointment coordinators and client support roles.

Marketing

Digital marketing, social media, content, lead generation and other marketing opportunities.

Warehouse & Logistics

Inventory, parts handling, deliveries and everything that keeps the field team supplied.

Administration & Office Support

Administrative, reporting, documentation and day-to-day office support.

Entry-Level Opportunities

Opportunities for motivated candidates who are ready to learn and grow.

Operations & Dispatch

Scheduling, coordinating technicians, routing jobs and keeping daily operations moving.

Open positions

Current Openings

Help business customers find the right solutions for their repair, installation, and maintenance needs while managing the sales process from initial inquiry to completed deal.

What you'll do

  • Handle inbound and outbound B2B sales inquiries
  • Respond to customer questions and identify their needs
  • Prepare estimates and proposals based on project requirements
  • Negotiate pricing, scope, and service options with customers
  • Build and maintain strong customer relationships
  • Follow up with leads and existing customers throughout the sales process
  • Maintain accurate customer and sales information in the CRM
  • Work with operations and field teams to ensure a smooth handoff from sales to service

What we look for

  • Strong communication and interpersonal skills
  • Confidence speaking with customers and discussing service solutions
  • Strong negotiation and relationship-building skills
  • Ability to manage multiple leads and follow up consistently
  • Organized, reliable, and comfortable working independently
  • B2B sales or customer service experience is an asset, but not mandatory
  • Sales training and hands-on support are provided
  • Valid driver's licence and reliable vehicle for client visits
Apply for This Role

Help drive customer acquisition through digital campaigns, organic search, social media, and lead-generation initiatives.

What you'll do

  • Plan, launch, and optimize Google Ads and Meta campaigns
  • Manage and improve local SEO and organic search performance
  • Develop social media and digital content that supports lead generation
  • Monitor campaign performance, traffic, leads, and conversions
  • Identify opportunities to improve cost per lead and overall campaign performance
  • Work with the sales and operations teams to support lead quality and conversion
  • Use analytics and reporting to guide marketing decisions

What we look for

  • 2+ years of hands-on digital marketing experience
  • Practical experience with Google Ads and Meta Ads
  • Working knowledge of SEO and organic lead generation
  • Understanding of analytics, campaign reporting, and conversion tracking
  • Strong written English and communication skills
  • Ability to work independently and manage multiple priorities
Apply for This Role

Help shape how FixOne's websites and digital experiences look, feel, and work across desktop and mobile.

What you'll do

  • Design website pages, landing pages, and digital components in Figma
  • Improve booking, inquiry, and conversion experiences
  • Create clear and user-friendly layouts for web and mobile
  • Maintain a consistent visual identity across digital properties
  • Work closely with the marketing and web teams on new pages and campaigns
  • Review existing designs and identify opportunities for UX improvements

What we look for

  • Proven experience in UI/UX or web design
  • Portfolio demonstrating website or digital product work
  • Strong knowledge of Figma
  • Good understanding of responsive web design and user experience
  • Strong attention to detail and visual consistency
  • Ability to work independently and collaborate with marketing and web teams
Apply for This Role

Help build and improve the systems that connect FixOne's CRM, website, sales, operations, and invoicing processes.

What you'll do

  • Develop and maintain CRM integrations and automated workflows
  • Customize CRM systems to support sales and operational requirements
  • Build automated data collection, processing, and reporting routines
  • Develop and maintain APIs and system integrations
  • Create dashboards and reporting tools for sales and operational performance
  • Connect website forms and lead sources with CRM systems
  • Integrate CRM data with scheduling, invoicing, and other business systems
  • Troubleshoot data, integration, and workflow issues
  • Improve data accuracy, reliability, and internal reporting processes

What we look for

  • Experience developing or integrating CRM systems
  • Strong programming and automation skills
  • Experience working with APIs and third-party integrations
  • Ability to work with databases, structured data, and reporting
  • Experience building dashboards and automated workflows
  • Strong problem-solving and analytical skills
  • Comfortable working independently and developing practical business solutions
Apply for This Role

Build and maintain the AI systems behind FixOne's lead intake — chat assistants, voice agents, and the automations that connect them to our CRM, website, and phone system.

What you'll do

  • Build and maintain AI chat and voice agents for lead intake and qualification
  • Write, test, and refine prompts against real customer conversations
  • Design automation scenarios connecting the website, CRM, and phone system
  • Integrate third-party APIs and webhooks into existing workflows
  • Monitor conversation quality, booking rate, and drop-off points
  • Build dashboards and reports on automation performance
  • Troubleshoot broken scenarios and failed handoffs quickly
  • Work with marketing, sales, and operations teams to ship improvements

What we look for

  • Hands-on experience with AI tools, automation platforms, or API integrations
  • Experience with an automation platform (Make.com, n8n, Zapier, or similar)
  • Practical prompt engineering — you've shipped something that runs unattended
  • Comfortable reading JSON, calling REST APIs, and debugging webhooks
  • Basic scripting ability (Python or JavaScript)
  • Strong written English and clear conversational design instincts
  • Analytical mindset — able to read data and act on it
  • Experience with CRM, VoIP, or home services businesses is an asset
Apply for This Role

Keep FixOne's operations running smoothly by coordinating schedules, managing office systems, and supporting communication across sales, service, and field teams.

What you'll do

  • Coordinate scheduling and dispatch for service teams and field technicians
  • Manage customer communication, inquiries, and service updates
  • Maintain accurate records, documentation, and filing systems
  • Support invoicing, billing, and payment processing workflows
  • Handle office administration, supplies, and vendor coordination
  • Assist with onboarding new team members and contractors
  • Coordinate between sales, operations, and field teams
  • Track service metrics, completion rates, and operational KPIs
  • Identify process improvements and support operational efficiency

What we look for

  • 2+ years of administrative, office management, or operations experience
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication
  • Comfortable with scheduling software, CRM systems, and standard office tools
  • Ability to manage multiple priorities and work independently
  • Problem-solving mindset and proactive approach to operations
  • Customer service experience is an asset
  • Experience in service, trades, or field operations is a plus
Apply for This Role

Work directly with residential and commercial customers across the GTA to provide professional locksmith and hardware services.

What you'll do

  • Attend scheduled service calls across the region
  • Diagnose and resolve lock and hardware issues
  • Install, repair, replace, and rekey locks and related hardware
  • Advise customers on the right service or security solution
  • Maintain accurate service records, paperwork, and inventory
  • Provide professional customer service on every job

What we look for

  • Hands-on experience with residential and/or commercial locksmith work
  • Valid driver's licence and reliable vehicle
  • Clean driving record
  • Strong customer service and communication skills
  • Professional, reliable, and organized approach to field work
Apply for This Role
Day to day

What the Work Actually Looks Like

At FixOne, your day depends on your role. Field team members may spend their day visiting customers, diagnosing problems, completing repairs or installations, and working with tools and equipment.

Sales and customer service team members may communicate with customers, coordinate appointments, follow up on leads, and help customers find the right solutions.

Marketing and administrative team members may work on campaigns, customer communications, scheduling, reporting, and day-to-day business operations.

Whatever your role, you’ll have the opportunity to work on real projects, solve real problems, and see the impact of your work.  

Real projects. Real customers. Real experience.

Call Us: +1 437 886-2555

The process
From Application to Your First Day

01

Apply

Tell us about yourself, your experience, and the type of position you’re interested in.

02

We Review Your Application

Our team reviews your background and looks for opportunities that match your skills, experience, and interests. 

03

Meet the Team

If your application is a good fit, we’ll invite you to a conversation to learn more about you and the role.

04

Get Started

Once selected, we’ll guide you through onboarding, training, and the first steps in your new role.

05

Grow With Us

Build your skills through practical experience, take on new responsibilities, and continue developing your career with FixOne 

Day to day

What the Work Actually Looks Like

Whether you’re an experienced professional or just getting started, we’d like to hear from you.

Tell us what you do, what you’re looking for, and where you want to grow.

Apply today
Send Us Your Details

Tell us the role you’re interested in and where you’re based. We review every application and reply within two business days.

No resume? Still apply.

Tell us where you've worked and what you'd like to do next.

We reply in 2 business days

Every application is read by our hiring team.

Entry-Level Opportunities

For motivated people who are ready to learn and work hard.

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